POG’s RFP/SLA package is a licensed product. The client pays a one-time usage fee for the right to use the detailed POG template package over a 6 month period. The client has the option to customize it using internal resources, or request consulting assistance from POG.

• Acquire the RFP/SLA licensed product from POG. (Shrink-wrapped package)
• Training: POG provides a 4-hour review and training session. (Expenses extra)
• Optional: Discuss and/or request consulting assistance from POG.