Government organizations across North America are changing. The federal government is committed to reducing the environmental impact of its operations. In April 2006, the Government of Canada issued the Policy on Green Procurement (OGGO), directing federal departments and agencies to take the necessary steps to incorporate environmental performance considerations into their procurement decision-making processes.  A similar focus is placed on cost reduction savings by individual Provincial and Municipal Governments across North America.

The benefits of considering a print optimization initiative are significant. Renowned research companies such as Gartner and IDC suggest the cost associated to the print environment is an astonishing 1 to 3% of an organization’s entire annual revenues, and that if optimization processes are employed; potential savings can range from 10 to 30%.

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By their nature, post secondary institutions exist to incubate new and big ideas and create the intellectual leaders of the future. Regrettably, however, most institutions have not focused on the change and innovation required to truly optimize their own print environment.

In our sixteen years of experience, we have learned that post-secondary institutions have much to gain by print optimization. Why? Among other things, too many non-standardized printing devices are employed with poor utilization rates. Total print spends, if known at all, are high relative to other industries and the use of antiquated devices is damaging to the environment. Academic staff seldom wishes to share printers, faculties often run in isolation from another, and few universities have enterprise-wide print strategies. These are all problems, of course, but they nonetheless represent opportunities for huge cost savings and efficiency gains for the average post­secondary institution which, by their nature, are large corporate entities.

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Healthcare across North America is changing. The demands on IT and administrative staff for solutions that generate printed material, manage form flows and store/retrieve electronic health records are growing at an alarming rate. Reducing costs is always of value to administration, while reliability, ease of use, efficiency, productivity and nursing station real estate is of paramount importance to doctors, nurses and clinical staff. These output management challenges are forcing hospitals and healthcare providers to rethink their approaches in this regard and optimize their business and patient care delivery processes.

Many healthcare executives are surprised to learn that a substantial source of operating costs and capital dollars are buried within their distributed and centralized print environment. In addition, many high profile business documents are not “reader-focused” and the process and workflow behind those forms are suboptimal. More often than not, healthcare organizations do not measure the print infrastructure and/or forms environment, therefore reducing their ability to intelligently manage it.

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